Telephone lines and Surgery door open 8:30 am - 6:00 pm Monday to Friday (excluding Bank Holidays)

When The Surgery Is Closed

Alternative cover is provided during core hours between 8:00 am - 8:30 am and 6:00 pm - 6:30 pm, this practice is covered by Local Care Direct which is staffed by local GPs and nurses. They can provide urgent medical care or advice when the practice is closed. (To access this service call the usual surgery number and follow the instructions on the recorded message)

111

111 is the NHS non-emergence number. It's fast, easy and free. Call 111 and speak to a highly trained advisor, supported by health care professionals. They will ask you a series of questions to assess your symptoms and direct you to the best medical care for you, which may include booking you an appointment or arranging a visit from a GP outside our opening hours, although this will not be your usual GP.

In a genuine emergency (threat to life) you should call 999.

Complaints/Comments

We always try to give you the best services possible, but there may be times when you feel this has not happened. We have a procedure in place to enable you to let us know if you have a complaint or concern about the service you have received from either doctors or staff working at this practice. Please tell us in writing should you wish to comment.